Ways to reset a password
There are two ways for users to reset a forgotten password.
Either they browse to a web page and prove their identity in one of several supported methods or they use the PhenixID mobile app, One Touch, and just simply chose Reset Password.
Reset using web page
In short the user browse the web page for forgotten password and type their username and then chose or use a method to prove their identity.
An organisation can have only one or several methods for the user to choose from.
Please next article for supported methods.
Reset using mobile app PhenixID One Touch
If a user has downloaded the mobile app, One Touch, he/she can simply just click the Reset Password option and easy and securely change its password.
PhenixID One Touch is an certificate based solution making the profile unique to a specific user.